Delete your account
Account & data deletion
You can permanently delete your ElevenSix Fitness account and all of the data associated with it at any time. This page explains how, what gets removed, and how to request deletion if you can no longer sign in.
Delete from inside the app (fastest)
- Open ElevenSix Fitness on the web, iOS, or Android.
- Sign in, then go to Account.
- Scroll to the Danger zone and tap Delete my account.
- Type DELETE to confirm. Your account is removed immediately and the action cannot be undone.
If you have an active subscription, cancel it first (see Support for how to manage billing on web, iOS, and Android).
Can't sign in? Request deletion by email
If you have lost access to your account and cannot reach the in-app button, email us at support@elevensixfitness.com from the address associated with your account and ask us to delete it. We verify ownership and complete the deletion within 30 days, and confirm by email when it is done.
Delete only some of your data (keep your account)
You don't have to delete your whole account to remove data. While signed in, you can permanently delete individual records at any time, and your account stays active:
- Delete any logged workout, or an individual set within a workout.
- Delete any logged meal or saved meal.
- Delete body-metric entries (weight, body fat, measurements) and progress photos.
- Delete any sleep log.
- Clear your AI Coach chat history and remove individual form-check or body-composition analyses.
- Delete custom workout plans and remove connected wearable devices.
Each item is removed immediately and cannot be recovered. If you'd like us to delete a specific category of data on your behalf, email support@elevensixfitness.com from your account address and tell us what to remove; we complete verified requests within 30 days.
What gets deleted when you delete your account
Deleting your account permanently removes all personal data we hold for you, including:
- Your profile, sign-in identity, and onboarding answers.
- All logged workouts and sets.
- All logged meals and food entries.
- Body metrics (weight, height, body fat, measurements) and goals.
- Sleep logs and sleep scores.
- AI Coach conversation history and any photos or videos you submitted for form checks.
- Custom and started workout plans tied to your account.
This deletion is immediate and irreversible. Shared reference catalogs (the exercise and food databases) are not personal to you and are not affected.
Data we may retain
After deletion we do not keep your personal fitness data. We may retain a limited record of billing and payment transactions where we are legally required to (for example, tax and accounting obligations associated with a past subscription). These records are kept only for the period required by law and are not used for any other purpose. Subscription billing itself is handled by Stripe (web), Apple (iOS), and Google Play (Android) under their own retention policies.
Questions
If you have any questions about account deletion or your data, contact us at support@elevensixfitness.com or through our Support page. See our Privacy Policy for full details on how we handle your data.
